A pipe breaks in your home… who do you call?

Below is a short article written by a good friend and business associate in the Restoration/Remediation business here in Southern California. This article does a great job of explaining the Restoration process when you unexpectedly find water in your home.

“What is Restoration?” by Susan Griffith, Marketing Director for Paul Davis Restoration & Remodeling.
Paul Davis Web site.

A pipe breaks. It not only floods your homes but it you live in a condominium or townhouse, it could do damage to the unit next door and the unit below. Now you have a real mess on your hands. Call a restoration professional. For the better restoration companies, applied structural drying techniques are utilized; they are the preferred way to help homeowners.

Good restoration company workers are trained in the use of psychometrics – the scientific standard for monitoring and control of water damage. These standards can reduce the cost of water damage claims by at least 35 percent. The use of this equipment will result in rapid recoveries. The industry standard has changed recently from drying out a home in a non-controlled environment to focusing on significantly controlling the environment with state-of-the-art airflow and heat temperature equipment, plus extraction, air movement and evaporation, dehumidification and temperature control.


Reputable restoration company staff members have professional certifications through IICRC, which is the Institute of Inspection, Cleaning and Restoration Certification. This is an extensive training program that provides them with special skills to handle losses.

Restoration technicians are trained to measure and provide documentation to show that the unit has been dried properly. The final documentation includes a psychrometry log, a moisture content log, a drying calculation work sheet and an equipment dehumidifier requirement worksheet. Restoration technicians document the drying process using thermo-hygrometers which allow them to measure the moisture in the air, or specific humidity.

A guaranteed drying time in just three days can be achieved in four areas:

· Extraction: Extracting water quickly is the key to drying an area properly.

· Air Movement / Evaporation: Air movement will turn water into vapor and is used in conjunction with humidity and temperature control.

· Dehumidification: Humidity is measured in grains per pound of air. Various dehumidification tools may be used depending on the conditions.

· Temperature Control: Managing the temperature ensures the complete drying of wet building materials and allows dehumidifiers to work efficiently.

These alternative drying methods allow water losses to be dried in the shortest time. This will help minimize the cost – not only in the cost of the equipment being on site but for the electricity to run the equipment.

Thank you Susan for the contribution.